FAQ

Can't find your answer? Contact us and we'll reply within 2 business days.

Orders & shipping

Where do you ship?

We ship to France, Belgium, Germany, Italy, Spain, the United Kingdom and the United States.

How much is shipping?

Shipping is free from 2 items in your order, in every country. For a single item, it's free to Italy, Spain and the United States, €2.90 to France, Belgium and Germany, and £2.49 to the United Kingdom. More about shipping.

How long does delivery take?

Orders ship on the next business day, then delivery takes 5 to 7 business days.

How do I track my order?

Every delivery is tracked. Once your order ships, you'll receive an email with your tracking information.

Returns

Can I return an item?

Yes, you have 30 days after delivery to return an item. It must be unworn, unwashed and returned with its tags. Return shipping is paid by the customer. See returns & refunds.

When will I be refunded?

We refund you within 14 days of receiving your return, using your original payment method.

My item arrived damaged or isn't what I ordered. What should I do?

Contact us as soon as possible with your order number and a photo, and we'll make it right.

Payment, offers & sizing

Which payment methods do you accept?

Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay. Payments are encrypted and processed through Shopify's secure checkout.

Is there a discount?

Yes: 10% off your order, applied automatically in your cart, with no code needed.

I'm not sure about my size. What should I do?

Write to us before ordering and we'll help you choose.